Thanks for reporting this, and sorry for the frustration — especially as a paying customer, that's not the experience we want you to have.

I tracked this down to a bug in our backend processing pipeline that caused a subset of generations to stall instead of completing or failing cleanly, which lines up with what you saw — your first two went through fine, then the ones after got stuck. I have since deployed a fix, so this shouldn't happen again.

Any of your stuck videos should be clear now, and you're free to start new ones without working around them. If anything is still showing as stuck or in your way, just reply with the project name (or a link to it) and I'll clear it out manually right away.

Thanks again for flagging this clearly — it helped us confirm and fix the issue quickly. Let me know if you run into anything else.

Best,

José

Mathify Founder